Your best bet is to take the results of the test and do your own research. Unfortunately, that help page isn’t much help. 09% discharged in 30 seconds.Įach test will also include a Learn More link that will open to a Chromebook Help window. When the test completes, the results will appear at the bottom left of the test card ( Figure C).įigure C The Battery Discharge test was a success with. Click one of those buttons to launch the test.įigure B The ChromeOS Diagnostics is ready to test your hardware.Īfter clicking one of the buttons, the test will start in the background. With the Diagnostics app open ( Figure B), you’ll find Run buttons for the battery discharge, CPU test and Memory test. How to use the Diagnostics app on a Chromebook When you see the Diagnostics icon ( Figure A), either hit Enter on your keyboard or click on it with the trackpad.įigure A The Diagnostics launcher in the ChromeOS menu. How to open the Diagnostics app on a ChromebookĬlick on your Chromebook menu button (bottom left corner of the desktop) and type diagnostics in the search bar. The Diagnostics app was introduced in ChromeOS 89, so you’ll need a Chromebook running at least that version of the OS. SEE: Electronic communication policy (TechRepublic Premium) What you’ll need So if you find your device battery isn’t lasting as long as it should, or if you feel the performance is suffering for some unknown reason, you can launch one of these tests to see if there’s a hardware issue at the heart of the problem. The app is called Diagnostics, and the tests included are: And when something goes wrong, where do you turn? In recent builds of ChromeOS, Google has introduced a new tool that makes it incredibly easy for users to run quick tests on their devices. That doesn’t mean you’ll have the same experience. Hiring kit: Android developer (TechRepublic Premium) SEE: Change control policy (TechRepublic Premium) Mobility must-readsīest unified communications platform providers Sure, I’ve had a few devices that couldn’t seem to keep a solid Bluetooth connection (the Pixelbook was one of the worst for this), but for the most part, it’s been smooth sailing. Since I’ve started using these devices, it’s been a very rare occasion that I’ve encountered an issue. Generally speaking, Chromebooks run smoothly for years.
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